HHC Remote Care

Your health deserves attention every day, not just during appointments.

HHC Remote Care, powered by Cadence, helps you monitor your health from home using simple devices that automatically send readings to your care team and provider. It’s designed to catch small changes early, before they become a bigger concern.

Your care team is available around the clock to answer questions, review device readings and provide support whenever you need it.

Who HHC Remote Care helps

Remote monitoring is often recommended for patients managing chronic conditions who would benefit from extra support between visits.

Your provider may recommend remote care if you are managing:

• High blood pressure
• Diabetes
• Heart failure
• Other chronic health conditions

If you’re unsure whether remote care is right for you, your provider or care team can help you learn more.

Why choose HHC Remote Care?

Support between appointments:

Stay connected with your care team between visits so your care plan stays on track.

Around-the-clock access

Call or text your care team anytime for guidance, questions or support.

Early support when something changes:

Daily readings help your care team spot small changes early and reach out if something looks off.

Easy monitoring from home:

Simple devices send readings directly to your care team so they can follow your progress.

Real Results From Remote Care

Research* shows that remote monitoring programs help many patients better manage chronic conditions and improve their health:

How HHC Remote Care works

Remote care is designed to fit easily into your daily routine while keeping your care team connected to your health.

• Take Daily Readings: You’ll use simple devices at home to check readings like blood pressure or blood sugar. Your results automatically send to your care team.
• Your Care Team Monitors Your Health: Your readings are reviewed regularly. If something changes or falls outside your normal range, your care team may reach out to check in.
• Stay Connected Between Visits: You’ll have occasional phone check-ins with your care team to review your readings, talk through your goals and adjust your care plan if needed.
• Your Regular Provider Stays Involved: Your provider receives updates from the remote care team and works closely with them to ensure your treatment stays coordinated.

Support beyond monitoring

Remote care offers more than daily readings. Your care team helps you stay on track with your overall health plan by:

• Scheduling lab tests and preventive screenings
• Offering medication education and reminders
• Guiding you on diet, exercise and wellness goals
• Connecting you with helpful community resources
• Coordinating updates with your provider

Extra help for caregivers

Caring for someone you love can feel overwhelming at times. HHC Remote Care gives you added support and guidance, so you don’t have to manage everything on your own.

• Around-the-Clock Access to Your Care Team: Call or text anytime to reach a care team who understands your loved one’s health. If something feels off or you’re unsure what to do, you can get clear guidance right away — without waiting or worrying.
• Help Managing Day-to-Day Health Tasks: Your care team helps coordinate appointments, follow-ups and medication needs, so you don’t have to keep track of every detail on your own.
• Support Beyond Doctor Visits: Care goes beyond medical appointments. Your care team can also help connect you with resources like transportation, food and other everyday needs.

Frequently Asked Questions

Is HHC Remote Care covered by insurance?

HHC Remote Care is a Medicare-covered benefit through many insurance plans. Most patients pay little or nothing after meeting their deductible. Before enrolling, a member of the care team will review any potential costs with you.

Do I need special equipment?

Yes. If your provider recommends HHC Remote Care, you’ll receive simple devices to check readings like blood pressure or blood sugar at home. These devices automatically send your results to your care team.

How often do I take readings?

Most patients take readings once a day using their home device. These daily readings help your care team track patterns in your health and respond early if something changes.

Does remote care replace my doctor’s visits?

No. Remote Care is designed to support your provider, not replace them. Your readings are shared with your provider, and your care team works closely with them to help guide your care between appointments.

HHC Remote Care, powered by Cadence does not provide emergency response services. If you are experiencing an emergency, please call 911.

*Clinical outcomes based on published results: Feldman D, et al. Journal of the American College of Cardiology, 2025; Feldman D, Fudim M, et al. Journal of the American College of Cardiology, 2024; Feldman D, Fudim M, et al. Journal of Cardiac Failure, 2024; Feldman D, et al. NEJM Catalyst, 2025.