Enrolled Patient Support

HHC Remote Care

Now that you’re enrolled in HHC Remote Care, you have a dedicated care team supporting you every day, not just during appointments.

Whether you have a question, notice a change in how you’re feeling or just want reassurance, help is always within reach.

What your care team helps you with

Your care team supports you between regular visits with your provider, so you can stay on track and get answers when you need them.

  • Questions about symptoms or changes in how you feel
  • Help scheduling appointments and managing prescriptions
  • Guidance on diet, activity and medications

When should I reach out?

It’s always okay to reach out, even if you’re not sure it’s something serious.

Contact your care team if:

  • Your readings seem higher or lower than usual
  • You’re not feeling like yourself
  • You have questions about medications or your care plan
  • You missed a reading or need help getting back on track
  • You’re unsure what to do next

You know your body best. If something feels off, we want to hear from you.

See how your care team supports you:

Help with your device

Get started with step-by-step setup videos for your device.

Having trouble taking a reading, or are readings not sending correctly? If you need help with your device, support is always available.

Frequently Asked Questions

How do I reach my care team?

Once enrolled, you can call or text your care team anytime at 855.613.0778. We’re available around-the-clock to support your health.

What kinds of appointments can you help with?

We can help schedule routine checkups, specialist visits, immunizations and follow-up care, so it’s easier to stay organized and on track.

How does this help if I already have a doctor?

Your care team works closely with your provider and acts as an extension of their care. We’re here to support the goals that you and your provider have set for your long-term health to keep you feeling your best.

HHC Remote Care, powered by Cadence does not provide emergency response services. If you are experiencing an emergency, please call 911.

Need assistance now?

Call or text anytime.